相信學(xué)員都知道，ACCA考試科目較多，每科都有相對(duì)較多的考點(diǎn)需要學(xué)員去記憶跟掌握。ACCA PM考點(diǎn)的內(nèi)容學(xué)員要學(xué)會(huì)去分類總結(jié)。ACCA PM考試Senior management A Human Resources (HR)Line managers中的考點(diǎn)？
1、transaction processing system(TPS)收集存儲(chǔ)
1)收集、存儲(chǔ)、修改、恢復(fù)retrieve企業(yè)transactions
2)分batch transaction批次處理和real time transaction實(shí)時(shí)處理
3)Characteristics特征：
a) Controlled processing
b) Inflexibility不靈活（不考慮users和time,所有操作統(tǒng)一處理）
c) Rapid response
d)Reliability(backup&recovery)
e) Internal focus
2、management Information Systems(MIS)監(jiān)督處理
1) Monitor performance and maintaining coordination監(jiān)督工作表現(xiàn)和協(xié)調(diào)
2)它的信息extracted from TPS,總結(jié)后生成periodic reports
3)Characteristics特征：
a)支持結(jié)構(gòu)性的決定structured decisions
b) Report on existing operations只是針對(duì)當(dāng)前操作的一份報(bào)告
c)Analytical capability分析能力
d) Internal focu
e) Relatively inflexible相對(duì)不靈活
3、Executive information systems(EIS)分析
從MIS獲取信息，communicate with external information,從而support strategic decisions of senior.
該系統(tǒng)包括 data analysis and modeling tools 數(shù)據(jù)分析和建模
4、Enterprise resource planning systems(ERP)
包括TPS,MIS&EIS的所有功能，modular software packages軟件包，將企業(yè)的管件過程進(jìn)行合并，
A single systems can serve the information needs of all functional areas.
Real time實(shí)時(shí)信息，而不同等級(jí)所需要的信息量和重要性各不同.The volume of data decreases the higher you go in the organization.越高層需要的信息越少，偏重于總結(jié)性的信息。
